"fulfillmentStatus": "READY" vs "SENT"

Answered

Meira Puterman

August 26, 2021 15:34

In the response that we get from Toast when we send the Get Order API call, what does checks > selections > modifiers > "fulfillmentStatus": "READY" vs "SENT" mean?

0

• Official comment

  

  Liz Jackson

  August 26, 2021 18:06 Edited

  Hi Meira,

  Here's the information from our documentation about each of the "fulfillmentStatus" values:

  • NEW - the menu item selection has been added to a check but has not been sent to the KDS for preparation.
  • HOLD - a restaurant employee has paused the menu item selection so that it does not appear in the KDS for preparation.
  • SENT - the menu item selection has been fired and appears in the KDS for preparation.
  • READY - preparation is complete, the menu item selection has been fulfilled and no longer appears in the KDS. If your restaurant does not use the Toast POS KDS, items in an order will not reach the READY status.

  More information about fulfillment on the KDS is here. Let us know if you have any feedback about the documentation!

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