Not getting TipWithholding configuration data from Toast API

Completed

Corey Janzen

November 29, 2021 20:29

Hello,

I am trying to get TipWithholding configuration data from Toast's Configuration API, but it appears to only return a 200 response with an empty JSON body for any restaurant GUID I have tried with. I have confirmed that the issue isn't related to the auth token or the GUID because the other Configuration endpoints seem to work as expected.

 

Is this a deprecated endpoint or a bug with how the response is being returned?

 

Thanks!

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• Official comment

  

  Liz Jackson

  December 22, 2021 17:25

  Hi Corey Janzen,

  Our engineering team has fixed this issue and the fix has been deployed to production. Thanks for reporting the problem. Let us know if you run into further issues!
• 

  Shane Trout

  November 30, 2021 18:20

  It likely means that this location doesn't use tip TipWithholding at all.  If there are no TipWithholding settings configured we will respond with an empty array.  Have you confirmed with the restaurant that they use this feature?

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• 

  Liz Jackson

  December 09, 2021 23:31

  Hi Corey Janzen,

  Our engineering team has found the cause of this issue and is looking into how to fix it. I'll keep you updated once we have additional information.

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