Feature request — read/API access to Toast Tables reservations (bookings)
I'm a multi-location Toast customer. I'm building an internal system to centralize reservations across channels, and I need to read my own Toast Tables booking data programmatically, near real-time.
To be clear about what I'm asking for — this is not the existing "reservation integration" (POST /orders at check-in), which is write-only. I need read access to the Toast Tables reservation book (future bookings: name, party size, date/time, status, source).
Any of these would work, in order of preference:
- An API or webhook that exposes Toast Tables bookings (even read-only, even partner-gated).
- A per-booking email notification to staff when a reservation is created/modified/cancelled (I can parse email).
- The Daily Reservation Summary configurable more than once per day (e.g. hourly), or an on-demand booking-report email trigger.
Is any of this available today or on the roadmap? If it requires the Partner/Integrations program, please point me to the right contact.
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Hi Federico,
Thanks for reaching out and your detailed write-up!
To answer your primary question, Toast doesn't currently offer API or webhook access to Toast Tables reservation data, and read access to the reservation book is not currently on the roadmap.
I can speak most directly to the API and webhook capabilities, since that's our team's area of expertise. The questions about per-booking email notifications and reservation summary email configuration fall outside our team's expertise, so I don't want to speculate on what's currently supported there.
That said, I'm happy to submit a feature request on your behalf that captures everything you outlined, including your preferred order of solutions:
- Read API or webhook access to Toast Tables reservations.
- Per-booking email notifications for reservation create, update, and cancellation events.
- More frequent or on-demand reservation summary emails.
If API or webhook support becomes available in the future, we'll announce it on our API Release Notes page here. If you haven't already, you can subscribe for updates by clicking Subscribe to updates in the upper-right corner.
Best,
John
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