John Duggan

Hi Chris, thanks for reaching out! To answer your questions, please see below: Is the deprecated CRM API still functional today, and is there any known timeline for its removal?No, the CRM API is n...

Hi Praveen,Thank you for letting us know this is impacting your operations as well. We still don't have a timeline for when this information will be exposed through our APIs. The best way to stay i...

Hi Kyle,Thanks for reaching out!The Analytics API does expose a cardFingerprint field in the guest reports endpoint, but it is unlikely to fully replicate what you’re seeing in Guestbook.From what’...

Thanks for the feedback, and great insight, Chris! Our team (Developer Relations) focuses on Toast API questions and features rather than Toast Web reporting, but I can collect this and pass it alo...

Thanks, Benhur, the video was really helpful in looking into this issue.The fulfillmentStatus field does not get updated when an order is marked as Complete through the Orders Hub. To get the fulfi...

Hi Jaehyun,Thanks for the feedback; these are helpful suggestions! I'll pass both along to our team for review.On the table name mapping, that's not on our near-term roadmap, but I'll make sure the...

Hi Sarah,Thanks for reaching out. Our team specializes in Toast API questions and doesn't handle support for questions on Toast hardware like NFC readers. If you haven't yet, please refer to this T...

Hello,We still don't have a timeline for when this information will be exposed through our APIs. The best way to be notified when this API endpoint becomes available is to sign up for our API Relea...

Hi Ivory,Thanks for your question! For the Orders webhook, an event is triggered whenever an order is created or updated. When it comes to payments and tips, it  depends on the workflow and what th...

Hi Todd,Thanks for your feature request regarding write access for the Menus API to update menu prices.I've spoken with our Product team. While they are aware and understand its importance, they co...