John Duggan

Hello,Toast currently does not expose this information; Thank you for calling out how having this data will help your integration. I will provide this feedback to our Product team to investigate in...

Hi Farooq, Thank you for your interest in Toast Integrations. If you are a Toast customer, please reach out to your local sales rep to express your interest in building an online ordering integrati...

Hi Jake, This order was submitted into Toast via an Online Ordering Partner through our Orders API. Based on the Check Update History, the server updated the order on the POS to add the duplicate s...

Hi Parag, You are correct. If the source of the order was through the Orders API, Toast will not generate an SMS message even if items are manually added to the check once it entered Toast. You can...

Hi Parag, Orders that are entered using the orders API do not initiate SMS text messages. Guests or servers only receive text messages when an order is entered in the Toast platform, for example, f...

Thanks, Amiteshwar Mann. The Toast API is a reflection of the Toast Backend, so as long as the Toast reporting looks correct in the Toast Backend, our Orders API will reflect the same. I suggest do...

Thanks, Amiteshwar Mann for the example. After testing and investigating how Toast assigns dining options to orders, there are no constraints for in-store orders to require a dining option. If you ...

Hi Amiteshwar, The orders will appear nearly instantaneously after they are placed on the POS. If you are looking to grab credit card processing fees from the Order JSON, those will appear around a...

Hi Ian, In Toast, if there is ever a balance due on a check, it will never reach the CLOSED status. You can check the paymentStatus field in the check object which will indicate the state of the ch...

Hi Celton, Our engineering team has identified the bug that is causing to return these null values. A fix is expected to be released around the middle of May. I'll comment back on this ticket once ...