John Duggan

Hi Parag, Orders that are entered using the orders API do not initiate SMS text messages. Guests or servers only receive text messages when an order is entered in the Toast platform, for example, f...

Thanks, Amiteshwar Mann. The Toast API is a reflection of the Toast Backend, so as long as the Toast reporting looks correct in the Toast Backend, our Orders API will reflect the same. I suggest do...

Thanks, Amiteshwar Mann for the example. After testing and investigating how Toast assigns dining options to orders, there are no constraints for in-store orders to require a dining option. If you ...

Hi Amiteshwar, The orders will appear nearly instantaneously after they are placed on the POS. If you are looking to grab credit card processing fees from the Order JSON, those will appear around a...

Hi Ian, In Toast, if there is ever a balance due on a check, it will never reach the CLOSED status. You can check the paymentStatus field in the check object which will indicate the state of the ch...

Hi Celton, Our engineering team has identified the bug that is causing to return these null values. A fix is expected to be released around the middle of May. I'll comment back on this ticket once ...

Thanks, Celton for bringing this to our attention. I'm speaking to our engineering team to see what is causing values to be returned as null. I'll report back as soon as I have an update!

Thank you for reaching out, Amiteshwar! To help identify what could cause the diningOption to be null, could you provide an example Order JSON? This will help us troubleshoot and identify the issue...

Hi Celton and thank you for your question! The token is still valid until that expiry even if you fetch a new one. In the example you provided, token1 will be valid until 12:00:00:00 pm even after ...

Hi All! I'm a Senior API Care Specialist with our Customer Success team here at Toast and I've been supporting our integrations since January 2018. I'm excited to see this Dev Forum improve Toast a...