Ann Murphy

Hi Kristin, We do not automatically expose personal information about restaurant guests via API, which is why you aren’t seeing it in the order JSON. The customer entity in the order JSON will only...

Hi Bob,  We do not currently have a webhook to notify integration partners when changes are made to ordering schedules. However, this is on our roadmap and should be available this year. Other inte...

Hi Uriah, When an order is considered “done” is somewhat subjective, depending on the use case. For a delivery integration, you might consider an order done once it has been fulfilled and paid. If ...

Hi Lital, You would want to use the paymentStatus value "AUTHORIZED" for updating the tip. Additional information on updating the tip amount for a payment can be found here. Thanks! Ann

Hi Lital! When polling an order, Toast will return all payments; successful and unsuccessful. However, you can filter the responses on your end using the paymentStatus value via the /orders endpoin...

Hi Harry,Modifiers for special requests (i.e., order notes) will have the selectionType value SPECIAL_REQUEST in the order JSON. Seeing this value implies that the modifier is not predefined by the...

Hi Lilia,Thanks for reaching out! Prep stations are configured in the Toast administration back-end. You can retrieve prep station information from the Kitchen API through the /prepStations endpoin...

Hello 7shifts Developers! There are no updates on this request at this time. 

Thank you for the background information. I will let our development team know your feedback regarding phone numbers and the volume of requests you have received. Employee addresses are not collect...

Hello 7shifts Developers! Employee phone numbers and addresses are currently not available in any of our APIs. Regarding Employee Punch ID, can you please clarify what data you are looking for? Do ...